Places to Find Answers to your questions:
1. Throughout this web site
2. The Welcome Packet after you book your vacation with us
3. The FAQ below (NEW)....will add more over time
Q: How far is the MARINA from your homes?
A: Sugarloaf Marina is next door. No other homes at Shasta are
closer. See "Marina, Map & Info"
Q: Where is the BOAT RAMP?
A: There are several boat ramps. The closest is next door at the marina. If lake is low then you have to drive about 1/3 mile (also very close)
Q: Do you allow PETS?
A: Yes, but only by exception and approved by the owners as we want to
keep the homes very nice. We charge $95 extra per pet for your stay.
Q: How do you RESERVE one of the two houses?
A: Many different ways.
1. VRBO (preferred, easiest and lowest price of the on line sites)....85% of our customers use
2. AirBnB or Tripadvisor
3. Call us, Text us or e-mail us. Lori at 925-200-6934. email@example.com
Q: Do you accept CREDIT CARDS or Check?
A: Credit Cards....all 3 above
A: Personal Check....only #3 above
A: Venmo....only #3 above
Q: Do you have a GARAGE for my boat or car?
A: No. Although we do have garages, we have our personal belongings in them.
The neighborhood and marina is safe. No need for garages.
Q: How far from REDDING are the two houses?
A: Easy 25 minute drive
Q: Do you rent all YEAR AROUND?
A: Yes. See our "Calendar/Rates/Contact" page on this site for current availability
Q: Do you allow SMOKING in the house?
A: NO. Smoking Allowed inside.
Q: What do you furnish and PROVIDE?
A: We try to take care of everything except Food, your clothing and your personal items.
Q: How much is required to RE$ERVE a place?
A: 50% of the total cost
Q: Do you require a CONTRACT?
A: Yes a simple 2 page form that we will send you. To protect us and you and avoid misunderstandings. Note: We have never had to use it as we have great guests.
Q: Where can I find REVIEWS on your houses and you as hosts?
A: There are over 75 reviews on the "Reviews" page of this web site.
You can also see them on VRBO.
Q: Do you require a security DEPOSIT?
A: Yes. $500. Note: we have not had to keep one as we have wonderful guests.
Q: Is this a great place for a LOUD PARTY?
A: No. Sorry. You can have a great time...but not a loud party. Sound travels too far and the neighbors will not tolerate. I recommend a houseboat.
Q: How are your homes for WHEELCHAIRS?
A: The main floor of Retreat 1 is easy to get to from a car. Unfortunately the bathroom doors and space in bathroom does not provide much room.
Q: What are the VIEWS of?
A: These two homes have the best views in all of Shasta. They look out at the lake,
mountains and frequent wildlife. Trust me....you can't beat this. See the "Reviews".
Q: Do you have a WASHER and DRYER?
Q: How soon do you return the security deposit?
A: We try to release within 24 hours. This is our intent.
Q: Are there STORES nearby?
A: Yes. 2-3 miles to local store in Lakehead. 25 miles to Costco, Safeway and more in Redding
Q: Is there SNOW on the ground in the winter?
A: Rarely. Although we are up in the mountains and you will love it, if you want a cabin in the snow....we prefer you stay somewhere else as we do not want you to be disappointed.
Q: Is there SNOW SKIING or tubing?
A: Yes at Mt. Shasta about 45 minutes away.
Q: How far in advance should we BOOK?
A: Summer: 1 year (these two house are the first two at Shasta to book up)
A: Spring/Fall: 3-6 Months
A: Winter Holidays: 3-6 Months
A: Winter: With short notice many times
Q: How much does it COST?
A: Ranges from $175 a night to $550 a night depending on the time of the year
A: Ranges from $999 a week to $2950 a week depending on the time of the year
Plus $500 refundable deposit, lodging tax which is 10%, and cleaning of $150
Q: Do you have a place to PARK a BOAT?
A: Yes. Although we have room, we highly recommend you book a slip at Sugarloaf Marina for your stay. $25 a day. This is what we do.
Q: Do you have AIR CONDITIONING?
A: Yes at both houses. Good strong units. You will not be warm inside.
Q: Do you have INTERNET?
A: Yes. Not as fast as at home....but it works.
Still have a question.....?
Call or Text Lori: 925-200-6934
E-mail Lori: firstname.lastname@example.org
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